Establishing Productivity in a Remote Workspace

This course was designed to support employee productivity while working remotely from home or in a public setting. The design document states the business goals, learning objectives, and the outline for the Articulate Rise 360 eLearning course.

Tools Used: Articulate Rise 360, Canva, Vyond

Additional deliverables:

e-Learning Course l Job Aid

Customer Service Training

This course was designed to improve employee interactions with customers and overall customer service to increase customers' positive feedback and sales revenue. The design document states the business goals, learning objectives, training recommendations, and the outline for the Articulate Storyline 360 eLearning course.

Tools Used: Articulate Storyline 360, Canva

Additional deliverables:

Storyboard l e-Learning Course l Job Aid 1 l Job Aid 2 

Customer Service Training

This course was designed to improve employee interactions with customers and overall customer service to increase customers' positive feedback and sales revenue. The storyboard document is more detail-specific of the design document to include each slide's information, layers, triggers, narration, visual design, interactions, animation, and additional notes.

Tools Used: Articulate Storyline 360, Canva

Additional Deliverables:

Design Document l  e-Learning Course l Job Aid 1 l Job Aid 2